Please review our Return Policy and instructions below before sending your item(s) back:
RETURN OR EXCHANGE POLICY
We want you to LOVE your jewelry! So, if you don't love it, you can return any eligible item (see below for exceptions) within 30 days of delivery for a refund, exchange or store credit.
You'll need your order number and email from the purchase.
ITEMS NOT ELIGIBLE FOR RETURNS:
Clearance items, gift cards and Grab Bags are FINAL SALE.
WHEN CAN I EXPECT MY REFUND OR STORE CREDIT?
Refunds, store credit and exchanges are issued AFTER your item(s) have been delivered to our warehouse.
Please allow up to 7 business days from when your item(s) were received by us for your refund or store credit to be issued.
Store credit will be emailed to the email address used on the original order.
Once a refund is issued it can take up to 10 business days for the funds to return to your original payment method.
Email support@twisted-silver.com with any questions.