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RETURN OR EXCHANGE POLICY


If you are not 100% happy with your jewelry you can send it back within 30 days for an exchange or refund.

Unfortunately, we can't offer a refund or exchange if the 30 days have passed.

THE FOLLOWING ITEMS ARE EXEMPT FROM RETURN OR EXCHANGE:

  • "Last Chance" items
  • Items price ending in $0.99
  • DOW items
  • Gift Cards

Email SUPPORT@TWISTED-SILVER.COM with your order number to start the return process.

REFUNDS (when applicable):
After your order has been successfully returned a refund will be issued back to the original form of payment. We issue these refunds weekly. Please allow up to 7 business days for funds to be returned. 


TWISTED GIRLS CLUB RETURNS:
One of our favorite things about the TGC is that if you don't love a months items you can send them back for a refund or use your $40 towards another order.

After 30 days, your Twisted Girls Club items will no longer be eligible for return.

TGC must include all items included in the box. No partial returns will be accepted.